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SHREE JAGANNATH
Hospital&Research Centre

All Specialities

Comprehensive care for your health and well-being

Internal Medicine

Internal Medicine

Comprehensive care for adult patients.

General & Laparoscopic Surgery

General & Laparoscopic Surgery

Minimally invasive surgical options.

Orthopedics

Orthopedics

Bone and joint care specialists.

Ophthalmology

Ophthalmology

Eye care and surgeries.

Nephrology

Nephrology

Kidney health and disease management.

Neurosurgery

Neurosurgery

Surgical treatment for nervous system disorders.

Cardiology

Cardiology

Heart health and treatments.

Anaesthesia

Anaesthesia

Safe sedation during procedures.

Radiology

Radiology

Imaging services for diagnosis.

Pathology

Pathology

Diagnostic lab services.

Physiotherapy

Physiotherapy

Rehabilitation and physical therapy.

Key performance

  1. Time for initial assessment of indoor patients
  2. Time taken for initial assessment of patients attending Emergency services
  3. Percentage of cases (IP) wherein care plan with desired outcomes is documented and countersigned by the clinician
  4. Percentage of cases (in patients) wherein screening for nutritional needs has been done
  5. Percentage of cases (in patients) wherein the nursing care plan is documented
  6. Number of reporting errors per 1000 investigations
  7. Rate of re-dos
  8. Percentage of reports correlating with clinical diagnosis
  9. Percentage of adherence to safety precautions by Employees working in Diagnostics
  10. Incidence of medication errors (medication errors per patient days)
  11. Percentage of admissions with adverse drug reaction(s) (adverse drug reactions per 100 separations)
  12. Percentage of medication charts with error-prone abbreviations
  13. Percentage of patients receiving high risk medications developing adverse drug event
  14. Percentage of modifications of anesthesia plan
  15. Percentage of unplanned ventilation following anesthesia
  16. Percentage of adverse anesthesia events
  17. Anaesthesia related mortality rate
  18. Percentage of unplanned return to OT
  19. Percentage of rescheduling of surgeries
  20. Percentage of cases by the organization procedure to prevent adverse events like wrong site, wrong patient and wrong surgery have been adhered to
  21. Percentage of cases who received appropriate prophylactic antibiotics within the specified time frame
  22. Percentage of cases in which the planned surgery is changed intraoperatively
  23. Re-exploration rate
  24. Percentage of transfusion reactions recipients. The causes include red blood cells incompatibility sensitivity to the leukocytes, platelets, plasma protein components of the transfused blood; or potassium or citrate preservatives in the bank blood
  25. Percentage of wastage of blood and blood components
  26. Percentage of blood components usage
  27. Turn-around time for issue of blood and blood components
  28. Catheter associated urinary tract infection rate
  29. Ventilator associated pneumonia rate
  30. Central line associated blood stream infection rate
  31. Surgical site infection rate
  32. Mortality rate
  33. Return to ICU within 48 hours
  34. Return to the emergency department within 72 hours with similar presenting complaints
  35. Re-intubation rate
  36. Percentage of research activities approved by Ethics committee
  37. Percentage of patients withdrawing from the study
  38. Percentage of protocol violations/ deviations reported
  39. Percentage of serious adverse events (which have occurred in the organization) reported to the ethics committee within the defined time frame
  40. Percentage of drugs and consumables procured by local purchase
  41. Percentage of stock outs including emergency drugs
  42. Percentage of drugs and consumables rejected before preparation of Goods Receipt Note (GRN)
  43. Percentage of variations from the procurement process
  44. No. of variations observed in mock drills
  45. Incidence of falls
  46. Incidence of hospital associated pressure ulcers after admission (Bed Sore per 1000 patient days)
  47. Percentage of staff provided pre-exposure prophylaxis
  48. Bed occupancy rate and average length of stay
  49. OT and ICU utilization rate
  50. Critical equipment downtime
  51. Nurse patient ratio for ICUs and wards
  52. Our Patient Satisfaction index
  53. In patient satisfaction index
  54. Waiting time for services including diagnostics and out-patient consultation
  55. Time taken for discharge
  56. Employee satisfaction index
  57. Employee attrition rate
  58. Employee absenteeism rate
  59. Percentage of employees who are aware of employee rights, responsibilities and welfare schemes
  60. No. of sentinel events reported, collected and analyzed within the defined time frame
  61. Percentage of near misses
  62. Incidence of blood body fluid exposures
  63. Incidence of needle stick injuries
  64. Percentage of medical records not having discharge summary
  65. Percentage of medical records not having codification as per International Classification of Diseases (ICD)
  66. Percentage of medical records having incomplete and /or improper consent
  67. Percentage of missing records
  68. Appropriate handovers during shift change (to be done separately for doctors and nurses) (per patient per shift)
  69. Incidence of patient identification errors
  70. Compliance to hand hygiene practice
  71. Compliance to rate to Medication Prescription in capitals