Front Office

The front office is the first physical point of contact between the patient and the healthcare practice. ... In healthcare practices and hospitals, the front office has many important responsibilities including appointment scheduling and insurance verification, the first step in medical billing.

The Medical Receptionist is responsible for answering incoming calls, directing calls to appropriate staff, greeting and checking in all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, Organize and maintain files and records; update when necessary, Create and maintain updated documents and spreadsheets, Oversee sorting and distribution of incoming mail.

HOME ISOLATION ADVICE FOR COVID PATIENTS: 1.Isolate the patient in a room preferably with washroom facility. 2. Patient to wear three layer surgical masks. 3. Normal diet with protein. No high carbohydrate and protein diet. 4. Drink plenty of warm water/ fruit juices to maintain good hydration. No cold water. 5. Steam inhalation 3-4 times a day. 6. Gargle with warm water 3-4 times a day. 7. Sleep in Prone position (Pet kebal) for two hours each time at least 3-4 times in 24 hours. 8. Practice Pranayam/breathing exercises like blowing of balloons.